Deliveries

DELIVERY WITHIN IRELAND IS FREE FOR ORDERS WORTH €50.00 OR MORE.

Deliveries to the Republic of Ireland and Northern Ireland

We aim to process orders within one working day of receipt and deliveries are shipped by standard (untracked) post. Generally, An Post deliver within one or two days and, happily, it has been our experience that the majority of packages arrive next day. However, there may be unavoidable delays during peak periods. Our shipping rates have been devised in such a way as to take advantage of the most economical packaging option, based on the combination of items and weight and size of the total order.

For the majority of haberdashery items, our delivery charges are based on An Post’s standard postal rates plus a separate packing and admin charge, and range from €1.75 (for very thin items, e.g. a sleeve of hand sewing needles) to €9.75 for bulky packages of fabrics etc. As stated above, goods sent by standard post will generally arrive within 1-3 days of order. If you require goods more urgently, please call us on 087 669 3331 to make other arrangements.

Where An Post would be uneconomic, heavy or bulky packages will be shipped by An Post’s tracked parcel service at a cost of €9.75 – €11.75.

The shipping rates are calculated based on the predicted weight and size of the package. The shipping rate should equate to the exact An Post postal charge that you would pay if you posted the package yourself. Due to VAT regulations, we now add a separate packing and admin fee of €0.75 to each order to cover the packaging and shoe leather. Our formula isn’t foolproof, and certain combinations of products can result in inaccurate calculations. Where this occurs, we will refund the excess postal charge paid. We will never seek any extra payment for shipping, in the event that we have under-estimated the postage cost.

Sewing Patterns

If your order includes Burda, New Look, McCalls, or Vogue sewing patterns, please note that an extra shipping charge applies as they are mail order items and are shipped from the UK. Delivery usually takes up to 10 working days, but can take longer during promotions. Mail order patterns will be shipped separately to any haberdashery items ordered. Butterick and Simplicity patterns are held in stock.

United Kingdom (Mainland)

We regret that, due to changes to VAT accounting procedures following Brexit, we are no longer able to ship to the UK.

Returns

In the case that the value of your order qualifies it for free delivery, please be aware that we may, at our discretion, deduct the original value of shipping from any refund for items returned (unless faulty), if the return of those items brings the total value of the order below the free delivery threshold. Where an item is returned because it is faulty or because we have made an error in the order, we will refund your return postage.