This privacy policy sets out how Sew Irish | Wild Ireland Haberdashery uses and protects any information that you give us when you purchase from this website, or participate in an online survey, competition, or prize draw.

Sew Irish | Wild Ireland Haberdashery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Policy.

We may collect the following information:

  • contact information including name, address, phone number and email address,
  • demographic information such as Eircode,
  • occasionally we may request other information relevant to customer surveys, competitions, and/or offers

All payments to this on-line store are handled by PayPal. No credit card or bank information is stored on this site.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

Your Gravatar is an image that follows you from site to site, appearing beside you name when you do things like comment or post on a blog. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you send us photographs or upload images to the website, you should ensure that any embedded location data (EXIF GPS) is removed. Visitors to the website, for instance, can download and extract location data from uploaded images.

What we do with the information we gather

We require this information to provide you with a better service and, in particular, for the following reasons:

• For internal record keeping
• We may use the information to understand your needs, and improve our products and services
• If you give us permission to do so, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Data Sharing

Sew Irish | Wild Ireland Haberdashery uses a web-based survey solution tool called QPoint to gather information about the needs and experience of our visitors. If you have entered a survey, QPoint will save your information and responses on our behalf. QPoint does not access or use survey data, and will not track, sell, or share your information with third parties. Detailed information on how QPoint handles the data you submit is contained in their Privacy Policy: https://qpointsurvey.com/privacy

In addition, Sew Irish | Wild Ireland Haberdashery has an information sharing agreement (ISA) with their web developer, Concise Websites, for the purposes of development and optimisation of the website. Concise Websites uses statistical visitor data to produce anonymised reports on site usage. Concise Websites does not handle personal customer data. For any further information about Concise Websites, they can be contacted direct at The Admirals Offices, Main Gate Road, The Historic Dockyard, Chatham, Kent, ME4 4TZ, or by email to ruth@eruditeresearch.com. Concise Websites is a division of Erudite Research, Company Number: 4091276

This website also uses certain software services and plugins that provide functionality, security, and visitor data analysis:

  • WordPress – provides the fundamental template on which the site is based
  • WooCommerce – is a WordPress-compatible plugin that provides online store functionality
  • Wordfence – is the site’s firewall and constantly scans visitor activity for malicious IP addresses and malware to provide security against hacking attempts
  • Monster Insights – uses Google Analytics to record how visitors find and use the website
  • Askimet Anti-spam – checks comments and contact form against global databasse of spam to prevent publication of malicious content
  • Easy WP SMTP – prevents outgoing emails from this site being marked as spam by configuring and sending them via an SMTP server to ensure secure delivery to recipients
  • Gravatar – allows users to upload their own gravatar in the media gallery

This website is hosted by Let’s Host, 2nd Floor, 5 Ellis Quay, Dublin 7, D07 C2YP, on servers based in the Republic of Ireland.

Security

Sew Irish | Wild Ireland Haberdashery is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long we retain your data 

If you have made a purchase from this website, for administrative, legal and security purposes, your order details, including your personal data, will be securely retained off-line for the statutory period of 6 years.

Personal data gathered for entry to prize draws and competitions will be deleted on termination.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How we use cookies

Cookies are text files which are typically stored on your computer by your web browser. The purpose of cookies is to store settings and information for webpages that you have accessed. Cookies are not computer programs and can’t read other information saved on your hard drive.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Cookies cannot be used to disseminate viruses.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection, or use, of your personal information in the following way:

If you have previously agreed to us using your contact information to keep in touch, e.g. to send you product information, offers and newsletters, you may change your mind at any time by writing to or emailing us at privacy@wildirelandhaberdashery.com.

Under the General Data Protection Regulation (GDPR), you may request to view, amend, or delete the personal information that we hold.

The latest version of WordPress, the platform that this website uses for its design template, includes facilities that allow you to export or erase your personal data. To request a copy of your record, please email us at privacy@wildirelandhaberdashery.com. On receipt of your email, you will be sent a link asking you to verify your identity. Once you have verified your identity, our data administrator will send you a further link from which you can download a zip file containing an HTML document (viewable in your web browser) containing all the data collected by this website, including personal data and details of any comments or other interactions with the site. If you desire, you can then request us to delete this record.

Data Protection laws require us to keep accurate information. If you believe that any of your personal data is incorrect or incomplete, please email us as soon as possible at the above address, and we will promptly correct it.

We will not share your personal information with third parties unless we are required by law to do so.

Data Beach Procedure

Under GDPR, a data breach occurs when personal information is passed to an unauthorized data processor or subcontractor, a non-GDPR compliant body, a third party without the knowledge of the data subject, or a hacker.

We will never pass your personal data to a third party unless we are required to do so by law. However, under GDPR, if our website experiences a data breach, we undertake to immediately inform those users affected by the breach.

Google Analytics 

When someone visits www.sew-irish.ie, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Changes to this Privacy Policy

Sew Irish | Wild Ireland Haberdashery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. By continuing to use our services on or after that date, you acknowledge our updated Privacy Policy. Feel free to contact us if you have any questions.

10th September 2018