The sales team hope that you have found everything you were looking for and that your visit to our website has been completely satisfactory. However, please don’t hesitate to contact us, if you have any comments or suggestions:
Tel. +353 (0)87 669 3331
You can also find Sew Irish | Wild Ireland Haberdashery on Facebook.
Our email is constantly monitored, but you can speak to us by phone Monday to Friday, 9am – 7pm, and Saturdays, 10am – 5pm.
Delivery & Dispatch
If you need to amend your order in any way after submission, please contact us immediately, either by phone (during office hours) or by email, quoting your order reference.
Please check the delivery address carefully before submitting your order, as we cannot be held responsible for losses due to incorrect addressing. For deliveries to the Republic of Ireland, please include your Eircode. Heavy or bulky packages may, at our discretion, be upgraded to courier delivery.
The shipping rates are calculated based on the predicted weight and size of the package. The shipping rate should equate to the exact An Post postal charge that you would pay if you posted the package yourself. Due to VAT regulations, we now add a separate packing and admin fee of €0.75 to each order to cover the packaging and shoe leather. Our formula isn’t foolproof, and certain combinations of products can result in inaccurate calculations. Where this occurs, we will refund the excess postal charge paid. However, please note that sewing patterns attract an additional postal charge, as they are shipped from the UK. For further information on delivery costs and timescale, please see ‘Deliveries’.
We now stock a complete collection of Simplicity and Butterick patterns. These patterns will be mailed direct to you from our shop in Miltown Malbay, Co. Clare. Under normal circumstances, you should receive an order for a Simplicity or Butterick pattern within a day or two.
Burda, McCalls, New Look, and Vogue patterns are mail-order only, and will be ordered for you from the UK distributors. These patterns usually arrive in our shop within 7 – 10 working days, and will be mailed out as soon as they arrive.
Stock availability is indicated on the product page. However, due to off-line sales through the Miltown Malbay shop, there is always a possibility of an item becoming temporarily unavailable. Where this occurs, the customer will usually be refunded for that item immediately, unless the item is expected to arrive within a few days. If something is required urgently, please call 087 669 3331 and we will do our best to help. You will always have the option to cancel your order, if the expected delivery timescale is not acceptable.
Offers & Promotions
All offers are subject to availability and are limited to one per customer, unless otherwise stated, and cannot be used in conjunction with any other offer or promotion.
While we endeavour to keep our product descriptions as accurate and up-to-date as possible, all goods are subject to fluctuations in supply, and we reserve the right to substitute items, on a like-for-like basis, at short notice. Similarly, variations in display and screen resolution mean that colours cannot be guaranteed as accurate and must be regarded for guidance only.
All orders are carefully checked before dispatch. However, in the event that an item has been omitted or has been supplied in error, please notify us within 14 days of receipt.
In most cases, if you change your mind or find that you no longer need something, you are welcome to return it for a refund, within 14 days of purchase. Please call or email us as soon as possible to let us know that you will be returning the item. Goods must be returned complete, in saleable condition, and in their original packaging. Unfortunately, we cannot accept returns of special orders, sewing patterns, or goods sold in cut lengths.
In the case of items found to have been damaged in transit, please notify us within 24 hours of receipt.
Generally, unless an item is damaged or faulty, the customer will bear the cost of return postage. When returning unwanted items of high value, please consider using an insured shipping method, as refunds will only be made upon safe receipt. Wild Ireland Haberdashery Ltd will refund the return carriage cost of any item sent in error, or found to be damaged or faulty.
In the case that the value of your order qualifies it for free delivery, please be aware that we may, at our discretion, deduct the original value of shipping from any refund for items returned (unless faulty), if the return of those items brings the total value of the order below the free delivery threshold.
All payments and refunds are processed via PayPal or Stripe. For returned items, refunds will generally be processed within one working day of receipt.
This website uses SSL (secure socket layer) encryption to keep details of your transaction secure. Cookies are used on this shopping site to keep track of your shopping cart, but they do not store any personal information. The Wild Ireland Haberdashery Company will not disclose buyers’ information to third parties and does not store any credit card information on this site. All payments are securely processed by PayPal.
Wild Ireland Haberdashery Ltd is not currently registered for VAT.